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Shipping Information

We deliver to 95 countries all over the world with our shipping partner DHL and estimate shipping times for you based on DHL’s schedule. Delivery time starts from the moment an order is accepted by DHL, and excludes a 24-hour period where your items will be processed and dispatched by our warehouse.

Any taxes or duty fees incurred to ship outside EU are the responsibility of the customer, and these costs cannot be reclaimed from TJ Retail OU. We are unable to accommodate orders to PO boxes, APO and FPO.  

You have 15 days from the date you received your order to return it.

Click here to see our Delivery and Returns Rates.

Click here to see our Returns and Refund policy.